{"id":234,"date":"2018-01-24T21:37:27","date_gmt":"2018-01-25T03:37:27","guid":{"rendered":"https:\/\/www.macalester.edu\/employment-services\/employeeassistanceprogram\/"},"modified":"2026-03-24T21:16:03","modified_gmt":"2026-03-25T02:16:03","slug":"employee-assistance-program","status":"publish","type":"page","link":"https:\/\/www.macalester.edu\/human-resources\/benefits\/employee-assistance-program\/","title":{"rendered":"Employee Assistance Program"},"content":{"rendered":"<p>We all experience life changes and challenges from time to time.&nbsp; When you need some extra support, the Employee Assistance Program (EAP) is just a call or click away.&nbsp; These services are all confidential and available to you at no additional cost to you and your family members (anyone living in your home). Licensed professionals are available 24\/7. Through the EAP, you can access webcasts and the services listed below.<\/p>\n\n\n<accordion-container\n    tag=\"section\"\n    class=\"accordion-group block-container\"\n    >\t\n\t<div class=\"accordion-group__outer\">\n\t    \t    <ul class=\"accordion-group__list\">\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-1\"\n\t                        id=\"accordion-group-heading-button-1\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">Services offered by EAP<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-1\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><h3>Emotional Health Support<\/h3>\n<p>Get referrals to dedicated, licensed counselors. You will have access to <strong>3 counseling sessions per issue, per year,<\/strong> with counselor in your area. Connect by phone, in virtual session or face-to-face for support on a range of topics such as:<\/p>\n<ul>\n<li>Mental Health<\/li>\n<li>Relationships<\/li>\n<li>Parenting<\/li>\n<li>Management of anxiety, depression, and stress<\/li>\n<li>Substance Use<\/li>\n<\/ul>\n<p>To schedule an appointment online for face-to-face or video session login to your <a href=\"http:\/\/mycigna.com\">mycigna.com<\/a> account and search for an in-network counselor. You will want to make sure you get your <strong>EAP code<\/strong>. You&#8217;ll need this code to give to your network provider.<\/p>\n<h3>Home Life Support<\/h3>\n<p>EAP is able to help with issues that impact your work-life balance including:<\/p>\n<ul>\n<li>Senior Care<\/li>\n<li>Back to school resources<\/li>\n<li>Home Repairs<\/li>\n<li>Moving<\/li>\n<li>Pet Care<\/li>\n<\/ul>\n<h3>Child Care and Parenting Support<\/h3>\n<p>Whether you\u2019re a parent now or have hopes of being one someday, you have access to confidential resources, information and referrals for every age and stage. Receive advice and support regarding these and other topics:<\/p>\n<ul>\n<li>Adoption<\/li>\n<li>Pregnancy and infertility<\/li>\n<li>Special needs<\/li>\n<li>Nursing your infant<\/li>\n<li>Child care, back-up care, and sick child care<\/li>\n<li>Resources for all education and developmental stages<\/li>\n<\/ul>\n<h3>Financial Support<\/h3>\n<p>Whether you need help with budgeting strategies, home refinancing, Medicare, or if you should buy vs. lease a car, EAP can connect you with professional assistance. You will receive a no-cost <strong>30-minute consultation<\/strong> by phone with a qualified specialist. for issues like:<\/p>\n<ul>\n<li>Student Loan Repayment<\/li>\n<li>How to establish credit<\/li>\n<li>Understanding annuities and bonds<\/li>\n<li>Social Security benefits<\/li>\n<\/ul>\n<h3>Legal Support<\/h3>\n<p>For support with legal issues, you can receive a referral to a licensed network attorney for a free 30-minute consultation, over the phone or face-to-face. You can also take advantage of:<\/p>\n<ul>\n<li>25% discount on most legal services<\/li>\n<li>Legal support is extended to other members of your household<\/li>\n<\/ul>\n<h3>Identity Theft Support<\/h3>\n<p>If you&#8217;ve become victim of identity theft, EAP can help listen and connect you with experts and information you need. You will receive a <strong>60-minute consultation<\/strong> with a fraud resolution specialist to who can help you with:<\/p>\n<ul>\n<li>Who to notify and how<\/li>\n<li>Forms or letters to help you report and itemize fraudulent activity<\/li>\n<li>Obtaining and monitoring your credit report every four months<\/li>\n<li>Taking future preventive actions<\/li>\n<\/ul>\n<h3>Job and Career Support<\/h3>\n<p>Connect with EAP for resources and referrals in areas including:<\/p>\n<ul>\n<li>Work-related stress<\/li>\n<li>Time Management<\/li>\n<li>Professional Development<\/li>\n<\/ul><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-2\"\n\t                        id=\"accordion-group-heading-button-2\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">Cigna Contact Information<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-2\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>Phone Number:<\/strong> 1-877-622-4327<\/p>\n<p>Calling the number listed above is the fastest way to speak with an advocate from EAP.<\/p>\n<p><strong> Web Address to create your online account:<\/strong> <a href=\"http:\/\/mycigna.com\/\">mycigna.com<\/a><\/p>\n<p>By creating your online account you can chat with an EAP representative about providers, available resources, and schedule a call for emotional health, family, job, and career support. You will also have access to articles, videos<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>Employer ID:\u00a0<\/strong> macalester (needed for initial registration)<\/p>\n<p><!-- \/wp:paragraph --><\/p><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-3\"\n\t                        id=\"accordion-group-heading-button-3\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">EAP Webcasts<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-3\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><p><!-- wp:heading {\"level\":3} --><\/p>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><span style=\"font-weight: 400\">EAP webcasts are one hour in length including a Q&amp;A at the close of each session. Registration information, live seminars, and on-demand replays can be accessed directly on their seminar portal:<\/span><a href=\"http:\/\/www.cigna.com\/EAPwebcasts\"><span style=\"font-weight: 400\">www.cigna.com\/EAPwebcasts<\/span><\/a><\/p>\n<p>Employees also have access to Wellness Webcasts through Cigna. Review the <a href=\"https:\/\/event.webcasts.com\/viewer\/portal.jsp?ei=1695364&amp;tp_key=573b9ed0e7\">2026 EAP Wellness Webcast Calendar<\/a> to see the wide array of topics they plan to cover in the upcoming year.<\/p>\n<h2>April 2026<\/h2>\n<p>April 8th, 2026 &#8211; <a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2026\/03\/Neurodiversity-at-Work.pdf\">Neurodiversity at Work: Thinking Differently Together<\/a><\/p>\n<p>April 22nd, 2026-<a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2026\/03\/Stress-Relief-Train-Your-Brain.pdf\">Stress Relief: Train Your Brain<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":4} --><\/p>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:list --><\/p>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:heading {\"level\":4} --><\/p>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<p><!-- \/wp:list --><\/p><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-4\"\n\t                        id=\"accordion-group-heading-button-4\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">Additional Information &amp; Flyers<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-4\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><p>&nbsp;<\/p>\n<ul>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2024\/01\/Macalester-College-EAP-Overview-flyer.pdf\">Macalester&#8217;s EAP Overview Flyer<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2025\/04\/Macalester-College-of-Saint-Paul-Brochure.pdf\">EAP Brochure<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2024\/01\/2024-Macalester-College-Financial-Services-Flyer.pdf\">Financial Services Support Flyer<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2024\/01\/2024-Macalester-College-Legal-and-Identity-Theft-Support-Flyer.pdf\">Legal and Identity Theft Support Flyer<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2024\/01\/2024-Macalester-College-Child-Care-and-Parenting-Flyer.pdf\">Child Care and Parenting Support Flyer<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2024\/01\/2024-Macalester-College-Pet-Care-Services-Flyer.pdf\">Pet Care Support Flyer<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2021\/04\/EAP-Talkspace-Getting-Started-Customer-Flyer.pdf\"><span style=\"font-weight: 400\">Talkspace<\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2025\/04\/Mental-Health-Wellness-Seminars.pdf\">Mental Health Wellness Seminars<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2025\/04\/Self-Care-Wellness-Resources.pdf\">Self Care Wellness Resources<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2025\/04\/Stress-Management.pdf\">Stress Management<\/a><\/li>\n<\/ul><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t    <\/ul>\n\t<\/div>\n<\/accordion-container>","protected":false},"excerpt":{"rendered":"<p>We all experience life changes and challenges from time to time.&nbsp; When you need some extra support, the Employee Assistance Program (EAP) is just a call or click away.&nbsp; These services are all confidential and available to you at no additional cost to you and your family members (anyone living in your home). Licensed professionals [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":2106,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-234","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages\/234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/comments?post=234"}],"version-history":[{"count":131,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages\/234\/revisions"}],"predecessor-version":[{"id":10453,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages\/234\/revisions\/10453"}],"up":[{"embeddable":true,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages\/2106"}],"wp:attachment":[{"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/media?parent=234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}